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The RAF Benevolent Fund offers many opportunities to work, develop and thrive in a number of various specialisations with an overall aim to make the lives of both serving and former members of the RAF all the better in their time of need.

Legacy Administration Manager

Welfare Navigator – Welfare Services Team

Digital Engagement Executive

Prospect Research Volunteers

Trustee – Royal Air Force Benevolent Fund


Legacy Administration Manager

Term: Permanent
Salary: Circa £44,000 plus benefits

Legacy income represents a significant proportion of our income and averaged £9M per annum in the last three years. It is projected to be £11M per annum over the next three years. We are looking for an experienced and knowledgeable Legacy Administration Manager to join our Finance team.

The successful candidate will be responsible for managing and operating the administration of all legacies to which the charity is entitled. This is an important position for the in terms of ensuring that the income received from the pipeline is maximised and that the reputation of the charity is protected.

You will be well experienced in legacy administration, particularly in the charity sector. You will also have excellent communication and interpersonal skills and show initiative, flair, and enthusiasm for the work of the RAF Benevolent Fund.

The role will be home based initially then based from our London HQ.

For an informal discussion about the role please contact Louise Gibson, Head of Individual Giving at louise.gibson@rafbf.org.uk or on 020 7307 3349.

See the job profile for this role. To apply, please email your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Martin Botting, HR Business Partner at HRservices@rafbf.org.uk.

Applications will be reviewed as they are received, but the deadline for submissions is Friday 5 March 2021 at 5pm. Please note interviews will take place via a video conferencing platform the week commencing 8 March 2021.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

Please note that the successful candidate will be required to have a Disclosure and Barring Service check.


Welfare Navigator – Welfare Services Team

Term: Permanent, Three posts
Salary: Circa £31,000 plus benefits

The Welfare Directorate is responsible for understanding and meeting the social welfare needs of those in the RAF Family, from those currently serving in the RAF and their families through to veterans of all ages.

The Welfare Services Team provides help and support for serving and veteran RAF personnel and their eligible dependants who need assistance as a result of issues such as financial hardship, disability or ill-health.

We are seeking an individual with a compassionate and flexible approach to welfare delivery, who is highly organised, analytical and an articulate communicator. You will provide advice and information via the RAF Benevolent Fund helpline, email, and web chat.

This includes providing the RAF family with information on statutory, charitable support and advising on and accessing the financial and support services that The Royal Air Force Benevolent Fund provides. In addition, you will provide ongoing support to members of the RAF family during the application phase by liaising with our caseworking partners or other agencies where necessary to ensure that the RAF family receives the welfare assistance that they may need.

The successful candidate will be pro-active and will have experience of taking helpline calls and providing advice. They will be able to demonstrate an ability to relate to people of all ages, especially older clients, in a compassionate manner. This will also be backed up by a strong administrative and database use along with good Microsoft Office and keyboard skills suited to working in a paperless office.

The role will be home based initially during the Covid-19 pandemic then based at our London Headquarters.

See the job profile for this role. To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Martin Botting, HR Business Partner, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email HRservices@rafbf.org.uk.

The closing date for applications is Friday 5 March 2021.

Please note interviews will take place via a video conferencing platform: Week commencing 15 March 2021.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

Please note that the successful candidate will be required to have a standard Disclosure and Barring Service check.


Digital Engagement Executive

Term: Full Time, Permanent
Salary: circa £35,000 per year plus benefits

This role will be working to the Digital Engagement Manager and will be responsible for raising awareness of our welfare services as well as driving the number of beneficiaries we support through the implementation of digital activities across a range of digital channels.

You will be joining at an exciting and busy time as we work on the redevelopment of our website.

To be successful in securing this role you will need to have:

  • 2+ years digital marketing experience
  • 2+ years experience of managing social media channels
  • Proven experience of delivering email campaigns
  • A strong track record in driving successful digital campaigns including paid advertising
  • Strong copywriting skills and expertise in developing digital marketing assets
  • Experience of budget management
  • Proven experience of producing reports and analysing digital metrics
  • Excellent organisational and interpersonal skills
  • Strong hands-on experience of using Drupal CMS, Google Analytics, Google AdWords and Facebook Ads Manager
  • Passion and enthusiasm for digital and the work of the RAF Benevolent Fund

The role will be home based initially then based from our London HQ.

See the job profile for this position. To apply, please send your CV and a covering letter detailing your career history, credentials and why you believe you are suitable for this role, to Pete Thompson, Head of HR, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email HRservices@rafbf.org.uk.

The closing date for applications is Wednesday 24 February 2021. Please note that interviews will be held on Monday 1 March 2021.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.


Prospect Research Volunteers

Location: Central London / WFH
Volunteer role, travel and subsistence offered within the London zones
Min 1- 2 days per week, potential for two volunteers

The Royal Air Force Benevolent Fund is the leading RAF welfare charity spending around £20 million each year supporting serving and veteran RAF and their families.

In 2019 we launched a new Centenary Campaign this year and have ambitious plans to grow fundraising income over the next three years. Volunteers are vital to help us in our vision and we are looking for support for the High Value partnerships team to secure new business.

This is an exciting opportunity to gain prospect research and fundraising skills in a friendly and professional environment. The main purpose of the role is to provide effective support to the High Value Relationship fundraising by working across the team, helping to research, identifying potential funders and supporting the Researcher to maintain data accuracy and consistency.

Ideally you will have excellent IT skills, a high level of accuracy and attention to detail and the ability to analyse and summarise data. You may not have experience of the charity sector and/or fundraising, but a willingness to pitch in on a variety of tasks and an interest in high value partnerships fundraising is essential.

The role will support new business development and relationships across trusts, corporates, events and major donors. You will be supported by your line manager to ensure that you receive the appropriate training and induction for you to fulfil your role to your full capacity.

The role will be home based, with the option to work from our HQ once offices re-open. Travel and subsistence will only be in the instance of a return to office-based work.

job profile. To apply please send your CV and a covering letter, outlining why you believe you would excel at this role, to Elizabeth Haigh, HR Advisor, email HRservices@rafbf.org.uk. For further information about the role please email sarah.mason@rafbf.org.uk.

Applications welcomed and interviews will happen on a rolling basis. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.


Trustee – Royal Air Force Benevolent Fund

Voluntary role

The Royal Air Force Benevolent Fund is the Royal Air Force's leading welfare charity; the Fund provides support to members of the RAF Family (both serving and retired, and their dependants) who are in need. The range of support that the Fund offers is holistic and person-centred, with the primary aim of reducing or removing any adversity that is being experienced.

Against the backdrop of a Fund strategy that will need to evolve in response to the significant challenges of the external environment, the Board is keen to recruit three additional trustees to join the Board:

  • A trustee with significant experience as a trustee or senior executive in the charity sphere who has been responsible for leading or overseeing strategic change within this environment (a background in welfare delivery or social care would be particularly advantageous) to join our Board. See the job profile for this role.
  • A trustee with fundraising experience (such as having held a director level fundraising position in a national charity) to join our Board and our Fundraising & Communications Committee. See the job profile for this role.
  • A trustee with a finance background (preferably a fellow of the Institute of Chartered Accountants of England and Wales with a good understanding of the regulatory and statutory requirements of financial reporting) to join our Board and our Finance Committee and become a trustee / member of the Board of Directors of two of the Fund's subsidiary entities (the RAF Benevolent Fund Housing Trust Ltd and the RAF Benevolent Fund Trustees Ltd). See the job profile for this role.

Applicants will be interested in our work, have a relevant background, and be willing and able to work collaboratively with other members of the Board to provide high-level strategic guidance and governance oversight for the Fund's Senior Management Team, as the Fund works to implement its post-COVID 'stabilise

Applicants do not need to have a military or military charity background but must have empathy for what the Royal Air Force and the charitable sector stands for. The Fund's most recent annual review can be found here.

For an informal discussion about the role please contact Paul Higgins, Chief of Staff on 020 7307 3369.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and providing examples of how you meet the person specification to Rachel Kramer, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email rachel.kramer@rafbf.org.uk.

The closing date for applications is midday on Wednesday 24 February 2021. Interviews will take place in early March (most likely virtually via a video conferencing platform).

Due to the high number of applications expected, only those longlisted will be notified.

Please note that the successful candidate will be required to have a Disclosure and Barring Service check.

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