What are cookies?
Cookies are small text files placed on your device or in the memory of your web browser when you visit a website.
Some cookies are strictly necessary. This means that the website may not function properly if they are disabled. Other cookies are optional and you can choose whether to activate them in the Preference Centre. Optional cookies are grouped into:
- Functional cookies – Cookies that make your visit more personal like using our web site chat facility.
- Performance cookies – These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.
- Targeting cookies – These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Do cookies collect personal data?
If you consent to us setting a cookie on your device the cookie isn't in itself processing any personal data belonging to you. We are asking for your consent to set the cookie because the Privacy and Electronic Communications Regulations require us to. Some cookies including targeting cookies do generate personal data belonging to you which is another reason why we ask you for your specific consent for these types of cookies. This consent is asked for under data protection law.
Are cookies safe?
Yes, they're totally harmless. They can't look into your computer, carry viruses or install anything harmful on your computer.
What happens if I disable cookies?
Most of our website will still work fine. However, you won't be able to make purchases at our online shop (we need cookies so we know what items you put in your basket). But you can still make a donation, apply for help online, and visit all the website pages.
How do I turn cookies off?
You can toggle non-essential cookies on and off in the Preference Centre. If you go to the About Cookies website (https://aboutcookies.org.uk/ ), there's helpful information about how to manage cookies.
How can I talk to you about cookies?